Terms & Conditions
Last updated: October 2025.
Welcome to Sissta Sissta Hair Care Ltd. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Company Details
Sissta Sissta Hair Care Ltd.
19C London Road SO15 2AE
Email: contact@sisstasisstahaircare.com
Website: www.sisstasisstahaircare.com
All products are handmade and sold in the United Kingdom.
2. Use of the Website
By accessing this site, you agree to use it only for lawful purposes and in a way that does not infringe on the rights of others. All images, text, and content belong to Sissta Sissta Hair Care and may not be copied or reused without permission.
3. Products and Orders
We do our best to ensure all product descriptions, images, and prices are accurate.
As our products are handmade, slight variations in colour, texture, or scent may occur.
By placing an order, you confirm that all information you provide is true and correct.
4. Payments
All payments are processed securely through our chosen payment gateways. We do not store or have access to your payment card details.
5. Shipping and Delivery
Orders are processed and shipped within 3–5 business days.
Delivery times may vary based on location and courier services.
We are not responsible for delays once your order has been dispatched.
6. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on returns, exchanges, and refunds.
Due to the nature of our handmade hair care products, we can only accept returns on unopened, unused items.
7. Allergies and Product Use
Our products contain natural ingredients and are formulated with care. However, as everyone’s skin and scalp are different, we recommend performing a patch test before use.
Sissta Sissta Hair Care is not responsible for any adverse reactions that may occur from product use.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website.
Your statutory rights as a consumer under UK law remain unaffected.
9. Governing Law
These terms and conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes will be handled in the UK courts.